Please follow these steps for purchasing a DK+ membership if you are a Marucci CATX Smart Bat user:
- Create your account in the DK app
- Hit a ball to turn on your Smart Bat
- Pair your Bat in the app
- Go to the Settings page and choose "Join DK+" there you will see the membership options for Smart Bat users
NOTE: When purchasing a membership if you have a Smart Bat, the membership will have to be done through the Diamond Kinetics app. As such, the membership will be completed through Apple.
Diamond Kinetics unfortunately has no ability to modify or refund memberships started through Apple as they handle the entire process and transaction. You can follow the instructions in this link, https://support.apple.com/en-us/HT202039, for steps on cancelling a membership through Apple. You can follow the instructions in this link, https://support.apple.com/en-us/HT204084, for steps on requesting a membership refund through Apple.